plainTalk
Alliance
Connecting, Communicating and Collaborating
©2009 plainTalk Alliance Ltd
Contact
To discuss how we can help your organisation with
Sourcing and Supplier Management
+44 (0)7843 510349
alan.simmonds@plain-
How we can help...
Find out more about how we can help by taking a closer look at our Sourcing Activity Lifecycle shown opposite:
Sourcing and Supplier Management
Building stronger IT supplier relationships
At the heart of any supplier management initiative, or associated sourcing strategy
we believe their is the simple maxim, - it’s all about the relationships. If only
because resources are limited, no company can afford to have strong relationships
with all of its IT suppliers, so deciding which of them are most important, enables
a clear understanding of the critical and non-critical, and allows the CIO to focus
efforts accordingly. Building higher-value relationships, for most companies, often
means changing behaviours, and the way they communicate with their supplier. We’ve
both seen and experienced the situation where a company has damaged their relationships
with their suppliers by withholding information and regular feedback, and by behaving
inconsistently, which sends mixed messages about the type of relationship they truly
desire.
How we can help
Our supplier management specialists have worked in both camps - customer and supplier.
They understand the challenges and demands that both sides are constantly juggling,
and are able to help you to develop a supplier engagement and management approach
that addresses these issues for the benefit of both parties. By helping you to address
four basic areas; Real clarity on expectations, willing involvement of senior management,
sharing of information and fact based feedback mechanisms - the quality of your supplier
relationships can be enhanced.
